When a Customer Reference Causes the Deal to Fall Apart

We were featured this week on Marketing Operations at Work on the implications of undervaluing your customer reference program, specifically how leaving customer reference management to chance can do serious harm to sales.  Check it out

One Response to When a Customer Reference Causes the Deal to Fall Apart

  1. Elizabeth says:

    This is a great article Josh. It brings up some critical points I think are often overlooked or just not realized.

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